Help and support

Can't find your answer here? Email us at contact@frontporchplay.com. We usually reply within two business days.

Removing ads

How do I remove ads?

Open the game, go to Settings and tap Remove ads. It is a one-time payment, not a subscription. You will never be charged again.

I paid to remove ads, but I got a new phone

Open Settings and tap Restore purchase. Make sure you are signed in with the same Apple ID or Google account you used to pay.

How do I get a refund?

Payments go through Apple or Google, so refunds do too. On iPhone and iPad, visit reportaproblem.apple.com. On Android, open the Google Play Store, tap your profile picture, then Payments and subscriptions and Budget and history.

Playing

Can I make the text bigger?

Yes. Our games follow the text size you set on your phone or tablet. Each game also has a large-text option in Settings.

Do I need the internet to play?

No. You can play offline. You only need the internet to download the game and for optional features like leaderboards.

Will I lose my progress if I delete the game?

Your progress is saved on your device. If you delete the game, your progress is deleted too.

Reporting a problem

Please email contact@frontporchplay.com and tell us:

• Which game, and what happened
• Your phone or tablet model (for example, iPhone 13 or Samsung Galaxy A54)
• The game version, found at the bottom of Settings

A screenshot helps a lot if you can send one.